Frequently asked questions
Frequently asked questions
The things people ask us most often on the phone.
How do I place an order?
The fastest way is by phone on +386 41 419 125. You can also write to us through the contact form or by email — we usually reply within one working day. We do not run an online shop, because we prefer to arrange every order personally.
Where do I collect my order?
Usually at the farm at Založe 115 near Polzela. We are flexible, though — if it suits you better, we can meet somewhere else.
Do you deliver?
Yes — by arrangement we bring your order to your home, your office or anywhere else. Call us and tell us where and by when you need it.
How should I store the products?
Keep dried fruit and apple chips dry. Once opened, keep the juice in the fridge and finish it within a few days. Store brandies and vinegar somewhere cool and dark.
Is the fruit sprayed, and is there any added sugar?
No, and no. All the fruit is unsprayed, natural and local — partly from our own trees, partly from trusted farmers nearby. None of our products contain added sugar, flavourings, colouring or preservatives.
How did the pear get inside the bottle?
We slip the bottle over a branch while the pear is still tiny, and it stays on the tree until autumn. The pear grows inside the bottle — nothing is cut or inserted.
Do you prepare corporate gifts?
Yes. For corporate gifts we prepare matching sets by arrangement, with your dedication if you wish. Please get in touch in good time — and earlier in December.
What awards have your products won?
In 2026 our apple juice won gold at the Dobrote slovenskih kmetij festival and gold at the AGRA international juice assessment, after silver at Dobrote slovenskih kmetij in 2025. In 2026 our Viljamovka won silver and our apple brandy bronze.
Still have a question?
Give us a call — we pick up even while we are out in the orchard.